• Recognize Triggers: Acknowledge that discus‐
sions about personal experiences on TFGBV can
be triggering, which may bring up memories of
harassment, abuse, invasion of privacy, or online
exploitation. These discussions may evoke
feelings of fear, shame, or distress for survivors,
as they recount incidents that deeply affected
their sense of safety and well-being. Facilitators
can recognize triggers by being attentive to both
verbal and non-verbal cues, such as sudden
changes in tone, body language, facial expres‐
sions, or withdrawal from the discussion. If a
participant appears anxious, agitated, or
emotional, this may indicate they are
experiencing a trigger.
To respond appropriately, facilitators were prepared
to
• Pause / withdraw the session: Offer the parti‐
• Grounding techniques: Encourage grounding
techniques such as deep breathing or mindful‐
ness exercises if participants become over‐
whelmed.
• Follow up: Ensure post-session follow-ups are
available, allowing participants to process their
emotions with professional support, if desired.
By remaining observant, empathetic, and flexible,
facilitators can help mitigate the impact of triggers
while ensuring participants feel safe and respected.
3.3.3. Maintaining Neutrality
• Neutral Stance: The interviewer should remain
neutral and avoid sharing personal opinions
during the interview, and show compassion.
• Probing and Clarity: Make sure to probe
thoughtfully and ask straightforward, clear
questions that do not come across as statements.
cipant a break or check in with them privately to
see if they need to withdraw completely from the
interview at any time if they wish or continue at
their own pace.
3.3.4. Body Language and Communication
• Create a supportive environment: Remind par‐
• Positive Non-Verbal Cues: Pay attention to body
• Provide emotional support: Refer participants
• Acknowledgement: Thank participants for sha-
ticipants that they are in control of what they
choose to share, and it is fine to opt out of certain
questions or discussions.
to available resources if needed.
language, such as maintaining eye contact, showing interest in the conversation, attentiveness,
and actively listening.
ring their personal experiences, showing appre‐
ciation and respect for their openness.
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