Legal and Organizational Responses
Key Insights
Patterns Identified
• Participants expressed mixed views on the
• Barriers to reporting: Survivors fear retalia‐
effectiveness of Jordan’s Cybercrime Unit,
with some CSO members and TFGBV experts
trusting its confidentiality and others
criticizing limited outreach and accessibility.
• Civil society organizations are seen as crucial
intermediaries but lack the resources to
provide comprehensive support.
Illustrative
Reflections
One of the survivors interviewed in the KII’s
noted that women often refrain from reporting
due to fears of societal backlash and reputational
damage, saying:
“When I reported the abuse, they
told me it wasn’t serious. How can I
trust the system to protect me?”
Another emphasized the need for enhanced
collaboration between civil society and
government entities to address these gaps.
tion, loss of employment, or further exposure
when seeking help.
• Need for Digital Expertise: Case managers
and helpline staff require more training in
digital protection measures.
• Lack of Awareness: FGDs revealed that many
survivors are unaware that they are
experiencing TFGBV. This lack of awareness
extends to recognizing what constitutes
digital violence and understanding available
legal and social resources. The need for pub‐
lic awareness campaigns was a recurring
theme, with participants emphasizing the im‐
portance of educating both survivors and
communities.
• Accessibility issues: Challenges in accessing
formal complaint mechanisms and support
services were frequently mentioned. Partici‐
pants noted that survivors often face proce‐
dural complexities, which deter them from
pursuing legal action. Participants also high‐
lighted that fear of re-victimization by law
enforcement or service providers contri-butes
to under-reporting.
Discussion
Strengthening institutional frameworks and
providing survivor-centric services are critical to
addressing the unique challenges posed by
TFGBV. Training law enforcement and civil
society organizations in trauma-informed care
and digital safety is essential.
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